Contact Us

Get in Touch With ARCPEX WELD

Have questions about our welding equipment? Need technical support? Our expert team is here to help you succeed.


📧 Email Support

General Inquiries:

service@arcpexweld.com

We typically respond within 24 hours during business days.

📱 WhatsApp Support

+1 972-477-1742

Business Hours:

EST/EDT: 8:00 PM – 6:00 AM, Sun–Thu
PST/PDT: 5:00 PM – 3:00 AM, Sun–Thu

☎️ Phone Support

+1 972-477-1742

Business Hours:

EST/EDT: 10:00 AM - 7:00 PM, Mon-Fri
PST/PDT: 7:00 AM - 4:00 PM, Mon-Fri

📍 Our Location

🇺🇸 US Warehouse 4060 E Jurupa St, Ste B
Ontario, California 91761
United States
🇨🇳 Headquarters Shenzhen Donkpal Intelligent Technology Co., Ltd.
Unit 506, Block A2, Lianhe Industrial Park
Bao'an District, Shenzhen, China

📦 Shipping & Tracking Information

We usually provide one tracking number per order. If you purchased multiple items, they may arrive in separate packages. If you haven't received all items within 10 business days, please contact us promptly.

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