Shipping Information

Shipping Information

At ARCPEX WELD, we're committed to getting your welding equipment to you quickly and safely. Here's everything you need to know about our shipping policies.

Free Shipping

Free Standard Shipping on Orders Over $499

Enjoy free standard shipping to the continental United States on all orders totaling $499 or more. Orders under $499 ship for a flat rate of $9.99.

Shipping Rates

Shipping Method Delivery Time Cost
Standard Shipping 5-7 business days FREE over $499 / $9.99 under $499
Expedited Shipping 2-3 business days Calculated at checkout
Express Shipping 1-2 business days Calculated at checkout

Processing Time

  • Standard Orders: Processed within 1-2 business days (Monday-Friday)
  • Custom or Special Orders: May require 3-5 business days
  • Orders placed after 2:00 PM EST: Will be processed the next business day

Note: Processing time is separate from shipping time. Your order will ship after processing is complete.

Order Tracking

Once your order ships, you'll receive:

  • Email confirmation with tracking number
  • Direct link to track your package
  • Estimated delivery date

You can track your order 24/7 through the carrier's website using your tracking number.

International Shipping

We Currently Ship To:

  • United States (all 50 states)
  • Canada

International Shipping Details:

  • Delivery Time: 7-14 business days (varies by destination)
  • Customs & Duties: International orders may be subject to customs fees, import duties, and taxes determined by your country. These fees are the customer's responsibility.
  • Tracking: Full tracking available for all international shipments

Shipping Restrictions

PO Boxes: We cannot ship heavy welding equipment (welding machines, plasma cutters) to PO boxes due to weight and size restrictions. Accessories and consumables can be shipped to PO boxes.

APO/FPO Addresses: We ship to APO/FPO addresses using USPS. Delivery times may vary.

Lost or Damaged Shipments

Damaged Packages:

  • Inspect your package upon delivery
  • Note any visible damage on the delivery receipt
  • Contact us within 7 days at service@arcpexweld.com
  • Include photos of the damage and packaging

Lost Packages:

  • Contact us if your package hasn't arrived within the expected delivery window
  • We'll file a claim with the carrier and send a replacement

Shipping Carriers

We partner with trusted carriers to ensure safe delivery:

  • UPS
  • FedEx
  • USPS

Carrier selection is based on your location and package size/weight to ensure the fastest, most reliable delivery.

Holiday Shipping

During peak holiday seasons (Black Friday, Christmas, etc.), please allow additional processing and shipping time. We recommend ordering early to ensure delivery by your desired date.

Questions About Shipping?

If you have questions about your shipment or need to make special arrangements, please contact us:

Email: service@arcpexweld.com
WhatsApp: +1 (972) 477-1742
Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Need your order faster? Select expedited or express shipping at checkout for quicker delivery!