📍 Service Centers
Find authorized ARCPEX WELD service centers near you for warranty service, repairs, and technical support.
Contact Our Main Service Center
📧 Email Support
service@arcpexweld.com
Response within 24 hours
🕒 Business Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Service Options
📦 Mail-In Service
Ship your equipment to our service center for warranty repairs or maintenance. We'll diagnose, repair, and return it to you.
Turnaround: 5-7 business days
📞 Remote Support
Get technical assistance via phone, email, or video call. Our technicians can guide you through troubleshooting and minor repairs.
Available: Mon-Fri, 9AM-6PM EST
📝 Warranty Service
All ARCPEX WELD machines include a 1-year warranty. Register your product for fast warranty claim processing.
💡 Before Contacting Service
- Check our Troubleshooting Guide
- Review your User Manual
- Have your model number and serial number ready
- Note the specific issue and when it started
What to Include When Shipping for Service
- Contact Information: Name, phone, email, return address
- Product Details: Model number, serial number, purchase date
- Problem Description: Detailed description of the issue
- Proof of Purchase: Copy of receipt (for warranty claims)
- Accessories: Include all cables, torches, and accessories
Shipping Address:
ARCPEX WELD Service Center
Email service@arcpexweld.com for shipping instructions before sending
Need Service or Support?
Our technical team is ready to help you get back to welding.
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