📍 Service Centers
Find authorized ARCPEX WELD service centers near you for warranty service, repairs, and technical support.
Contact Our Main Service Center
📧 Email Support
service@arcpexweld.com
Response within 24 hours
🕒 Business Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Service Options
📦 Mail-In Service
Ship your equipment to our service center for warranty repairs or maintenance. We'll diagnose, repair, and return it to you.
Turnaround: 5-7 business days
📞 Remote Support
Get technical assistance via phone, email, or video call. Our technicians can guide you through troubleshooting and minor repairs.
Available: Mon-Fri, 9AM-6PM EST
📝 Warranty Service
All ARCPEX welding machines include a 2-year limited manufacturer warranty from the date of delivery, covering defects in materials and workmanship under normal use, subject to the exclusions and conditions in our Return Policy. Accessories and consumable parts include a 90-day limited warranty. Register your ARCPEX welding machine to receive more comprehensive warranty service and support, including faster claim processing and priority assistance.
💡 Before Contacting Service
- Check our Troubleshooting Guide
- Review your User Manual
- Have your model number and serial number ready
- Note the specific issue and when it started
What to Include When Shipping for Service
- Contact Information: Name, phone, email, return address
- Product Details: Model number, serial number, purchase date
- Problem Description: Detailed description of the issue
- Proof of Purchase: Copy of receipt (for warranty claims)
- Accessories: Include all cables, torches, and accessories
Shipping Address:
ARCPEX WELD Service Center
Email service@arcpexweld.com for shipping instructions before sending
Need Service or Support?
Our technical team is ready to help you get back to welding.
Contact Service Team 📱 WhatsApp Us