Shipping policy

SHIPPING POLICY

FREE SHIPPING
- Free standard shipping on all orders over $599 within the continental US

PROCESSING TIME
- Orders are processed within 1-2 business days (Monday-Friday)
- Custom or special orders may require 3-5 business days

DELIVERY TIME
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days (additional fee)
- Express Shipping: 1-2 business days (additional fee)

TRACKING
- You will receive a tracking number via email once your order ships
- Track your order at [carrier website]

INTERNATIONAL SHIPPING
- Currently, we ship to the US and Canada
- International orders may be subject to customs fees and import duties
- Delivery times vary by destination (7-14 business days)

SHIPPING RESTRICTIONS
- We cannot ship to PO boxes for heavy equipment (welding machines)
- Some items may have shipping restrictions due to size or weight

LOST OR DAMAGED SHIPMENTS
- Contact us within 7 days if your package is lost or damaged
- We will file a claim with the carrier and send a replacement

For shipping questions, email service@arcpexweld.com